FAQ

Yes, we ship to most countries worldwide via DHL, and within Indonesia via local post.

We offer free worldwide shipping on all orders over $150. Below $150, shipping costs are calculated at checkout based on your location.

Shipping is generally very fast!

— Europe: 4–7 business days
— Australia: 3–5 business days
— Indonesia: 2–3 business days (depending on location)

We ship from Bali, Indonesia.

Once your order ships, you'll receive a tracking number by email. You can use it to track your package directly on the DHL website.

If you need to modify or cancel your order, contact us immediately at balibreeze.co@gmail.com. We'll do our best to help — but if your order has already been processed, we may not be able to make changes.

All our swimwear is designed in Lombok and handcrafted in Bali by skilled local artisans. Each piece is made in limited quantities of only 15 per design to reduce waste and ensure exclusivity.

We use ECONYL® — a regenerated nylon made from recycled fishing nets and ocean waste. Our fabric is UPF 50+, Oeko-Tex certified, and twice as resistant to chlorine, sunscreen, and oils.

Fishing nets are one of the biggest sources of ocean plastic pollution. ECONYL® transforms discarded fishing nets into high-quality regenerated nylon — giving them a second life as your swimsuit.

Yes! All Balibreeze swimsuits are rated UPF 50+, protecting your skin from harmful UV rays whether you're surfing or lounging on the beach.

Oeko-Tex certification means our fabric has been tested and proven free from harmful substances — safe for your skin and the environment.

Absolutely. Our swimwear is designed to move with you in the water — tested in real waves, built to stay put through every session.

Our swimsuits are generally true to size. Our fabric is stretchy and form-fitting. If you have a long torso, we recommend sizing up for one-pieces to ensure the best fit.

Check our size guide for detailed measurements. If you have a long torso, size up for one-pieces.

Hand wash in cold water with gentle soap. Rinse thoroughly and dry flat in the shade. Avoid wringing, rough surfaces, and direct sun when drying.

Yes! We use minimal, plastic-free packaging wherever possible, in line with our commitment to reducing our environmental footprint.

We believe in conscious production. Limiting each design to 15 pieces reduces waste, avoids overproduction, and keeps your look truly unique.

Each design is limited to 15 pieces — once they're gone, they're gone for good. We regularly drop new limited-edition designs, so sign up for our newsletter to be the first to know!

No restocks. Each design is a one-time limited edition. Follow us on Instagram and subscribe to our newsletter to never miss a new drop!

We accept returns within 30 days of purchase. Items must be unworn and in original condition. Contact us at balibreeze.co@gmail.com to start a return.

Yes! Contact us at balibreeze.co@gmail.com within 30 days of purchase and we'll help you exchange for the right size, subject to availability.

Once we receive your item, exchanges and refunds are processed within 5–7 business days.

Sale items are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

Check your spam folder first. If it's been over 48 hours, email us again at balibreeze.co@gmail.com — we're a small team but we respond every day!